FAQs
❓ Gadgetify FAQ
Welcome to our help center. Find quick answers to the most common questions about shopping with Gadgetify.
📦 Orders & Shipping
Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on all orders worldwide, with no minimum purchase required. Your order will be processed within 1-3 business days.
Q: How long will my order take to arrive?
A: Delivery times vary by location. Please see our detailed estimates on our Shipping Policy page. You will receive a tracking number as soon as your order ships.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly to get your gadgets to you fast. Please contact our support team immediately at support@gadgetiify.com with your order number. If your order has not yet been processed, we will do our best to assist.
💳 Payments & Pricing
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.
Q: Why is the price at checkout different from what I saw?
A: The final price includes any applicable taxes and duties based on your shipping destination. The product price shown on the site is exclusive of these government-mandated fees.
🔧 Products & Support
Q: How do I know if a product is compatible with my device?
A: Compatibility details are listed in the "Specifications" or "Description" section on each product page. If you're unsure, please contact us before purchasing.
Q: What is your warranty policy?
A: Most Gadgetify products come with a standard 1-year manufacturer's warranty against defects. Please refer to the documentation included with your product for specific warranty terms and instructions.
Q: My product arrived damaged or is not working. What should I do?
A: We're sorry to hear that. Please contact our support team within 30-days of delivery at support@gadgetiify.com with your order number, a photo/video of the issue, and we will resolve it promptly per our Returns Policy.
↩️ Returns & Refunds
Q: What is your return and refund policy?
A: We offer a 30-day return policy from the date of delivery for unopened and unused items in original packaging. For full details on conditions, restocking fees, and instructions, please visit our Return Policy page.
Q: How long does a refund take?
A: Once we receive and inspect your return, we will notify you and initiate the refund to your original payment method. Refunds typically appear in your account within 5-10 business days, depending on your bank or payment provider.
🌍 International Orders
Q: Will I have to pay customs or import taxes?
A: For orders shipped outside our main warehouse regions, customs fees, import duties, and taxes are the responsibility of the customer. These charges vary by country and are not controlled by Gadgetify. We declare all packages with accurate product values as required by law.
Q: Do you ship to my country?
A: We ship to most countries worldwide. During checkout, you can enter your address to see if we deliver to your location. For any specific country inquiries, please contact us.
📞 Contact & Support
Q: How can I track my order?
A: Use the tracking link sent to your email, or visit our dedicated Order Tracking page and enter your order details.
Q: How do I contact customer service?
A: Our team is happy to help! Please email us at support@gadgetiify.com. We strive to respond to all inquiries within 24 hours on business days.
Still have a question?
Can't find the answer you're looking for? Please don't hesitate to Contact Us directly.